Crisis Counselor II

  • Anywhere



Full-time with an excellent benefits package and Part-time, remote opportunities are available for all shifts, seven days a week (24/7):

  • 7:00am-3:00pm
  • 3:00pm-11:00pm
  • 11:00pm-7:00am

 ~DIFFERENTIALS are available for evening and overnight shifts!

Be a part of a supportive and dedicated team providing critical crisis services to our communities.

 Must reside in one of the following counties in New York State: Oneida, Herkimer, Otsego, Chenango, Delaware or Schoharie.

JOB DESCRIPTION:  A Crisis Counselor II provides intensive assessment, linkage and follow-up of individuals identified to be in acute psychiatric distress in various locations throughout the community or remotely, as assigned. Further, s/he/they is responsible for referring clients to appropriate agencies for needed services and for assessing and intervening with individuals whose needs are more complex, requiring a higher level of expertise.  S/he/they is expected to perform job functions with a degree of independence, and is expected to assist in the management of day-to-day service operation.


  • Provides short-term crisis intervention and diffusion for children and adults in the community and virtually including comprehensive crisis assessment and suicide/homicide lethality
  • Maintains accurate documentation of client/ agency contacts in accordance with program policy and procedure manual.
  • Assumes on-call, and administrative back-up responsibilities consistent with program needs;
  • Attends and actively participates in all required training, staff meetings and case conferences as required by agency administration.
  • Engages in supervision on a regular basis.
  • Provides educational/ marketing /training presentations to the community, as assigned by the Crisis Program Director.
  • Assists law enforcement and other agencies in handling mental health related crisis.
  • Engages in agency/program projects or work groups as assigned by the Crisis Program Director.
  • May provide support/supervision to unlicensed staff.
  • Secures and maintains all necessary certification and professional licensing as dictated by profession and required qualifications.
  • Engages clients with telephonic and virtual crisis intervention on the local crisis line and 988 crisis line as assigned.
  • Makes recommendation and assists in facilitation the appropriate level of treatment/services/supports.
  • Maintains self in a professional manner at all times, adhering to The Neighborhood Center, Inc.’s policy and procedures and in keeping with the Agency’s mission statement;
  • Maintains a valid New York State driver’s license and have access to a viable vehicle, if not operating remotely;
  • Performs other duties as requested by Agency Administration.


  • A Master Social Worker (MSW) with two (1) year of experience in the provision of mental health services, OR
  • A Marriage and Family Therapist (MFT) with two (2) years of experience in the provision of mental health services, OR
  • A Mental Health Counselor (MHC) with two (2) years of experience in the provision of mental health services, OR
  • A Master’s Degree in a closely related Human Services field with two (2) years of experience in the provision of mental health services  EOE

To apply for this job email your resume to