Job Coach- Adult Recovery Services Employment Services


Full-time position with excellent benefits. Basic work schedule is Monday-Friday; 8:30am-4:30pm with some flexibility required. Join a dedicated team committed to helping others.

JOB DESCRIPTION: The Adult Recovery Services (ARS) Employment Services Job Coach provides vocational rehabilitation for persons diagnosed with mental illness. Utilizing the evidence-based practice of the Individual Placement and Support (IPS) model, the primary function of the ARS Employment Services Job Coach is to assess a client’s skills, background, and barriers, and create an Individual Vocational Plan focusing on career planning and advancement. The ARS Employment Services Job Coach is responsible to assist clients in reaching goals through one on one visits, job site monitoring and coordination with employers, advocacy, promotion of increasing coping skills through psychiatric rehabilitation groups at ARS, linkage to additional resources, and coordination with local colleges. The role of the ARS Employment Services Job Coach is to involve the client’s entire support team in his/her vocational rehabilitation, and as such works closely with the client’s mental health providers, care managers and family members. The ARS Employment Services Job Coach will make referrals as needed to address additional client needs such as food, clothing, shelter, transportation, medical, and housing in order to promote overall well-being leading to the client’s successful long term gainful employment.

• Obtains preliminary information about the client including education and career goals to formulate a career profile utilizing a shared decision-making approach consistent with the IPS model.

• Conducts client assessments and develops Individual Vocational Plan (IVP).

• Performs on-site job client coaching.

• Identifies client’s additional needs and links to community resources.

• Performs up to date job searches.

• Encourages client participation in ARS groups to assist with resume writing, interviewing techniques, managing stress on the job, managing symptoms, professionalism, etc.

• Builds relationships with local employers to create opportunity, educate regarding mental illness, and advocate for clients.

• Encourages client participation in appropriate programming, services, and provides assistance as needed.

• Provides general support, encouragement, and motivation to clients.

• Assists clients in exercising better judgment skills through supportive monitoring.

• Coordinates closely with mental health providers to address client mental health needs.

• Provides timely and accurate record required documentation.

• Maintains self in professional manner at all times, adhering to The Neighborhood Center policy, procedures and in keeping with the Agency’s mission statement.

• Performs other duties as assigned by Program Supervisors and Agency Administration.

• Possesses work experience demonstrating strong organizational, assessment and communication skills.

• Must possess a valid New York State Driver’s License and have transportation.

• A High School Diploma or Equivalency Diploma and three (3) years of experience in the Mental Health field required.


• Associate’s Degree in Human Services or closely related field and a minimum of one (1) year of experience in the Mental Health field preferred. EOE

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