Apr. 24 2023


  • Full Time
  • Anywhere


Standard work schedule of 37.5 hour work week, M-F, with flexibility as needed.

The Neighborhood Center, Inc.’s human service roots date back to 1905, when it began as a settlement house assisting immigrants. Today, the agency provides a full range of outreach, preventative, developmental and therapeutic human services for over 20,000 individuals in the local and surrounding communities.

The Neighborhood Center, Inc. recognizes that providing community mental health care is more difficult and complex than ever. Several levels of the clinic management team are licensed clinicians and understand the importance of providing a high degree of support. We seek to value staff by offering continuing education opportunities, schedule flexibility, scheduled paperwork time, and self care opportunities for high performers. Therapists have continuous access to program management and excellent administrative and clinical support in regards to credentialing, caseload management, scheduling, and billing. Clinicians have direct access to crisis support and Care Management for high needs cases.

Our agency’s focus on enhancing Evidence Based Practices has led to training opportunities in advanced clinical interventions for therapists that are not commonly available in community mental health settings including EMDR, DBT, and PCIT.

Join a dedicated and supportive team providing crucial services to our communities.

The Utica & Rome Area Communities/ Quality of Life ~These central New York communities are vibrant with close proximity to the beautiful Adirondack Mountains. Opportunities for activities such as hiking, kayaking, boating and snowmobiling, skiing and snowboarding abound. A wide variety of fine or casual dining experiences, artistic pursuits and concerts/theaters are available.

JOB DESCRIPTION: The Director of the Mohawk Valley Behavioral Health Independent Provider Association is responsible for the development, implementation and operational excellence of the behavioral healthcare collaborative system. The position is responsible for working collectively with members of the Independent Provider Association (IPA) to advance the growth, quality, and, efficiency of behavioral health services for children and adults in the transition to managed care. The primary duties will include system-wide communication, lead provider innovation, initiatives, and, strategies, including network provider pricing, fee schedules, cost optimization, and improvement opportunities, value-based contracting, provider incentive program development and other strategies while improving quality, access, and, customer satisfaction.


  • Builds relationships with stakeholders to align objectives, develop strategy and maximize outcomes.
  • Directs and supervises IPA staff in operations and relationship management associated with goals.
  • Develops and implements policies and procedures to support and enhance the day-to-day operations through program management, compliance, inter-agency and intra-program communications in concert with the executive management team.
  • Assures optimal planning and delivery of services for this program with all partners while working closely with the executive management team.
  • Analyzes data appropriate for monitoring the outcomes of the Collaborative in terms of managed care goals for behavioral healthcare while working closely with the executive management team.
  • Identifies and implements strategic initiatives to achieve short- and long-term goals for the program while working closely with the executive management team.
  • Plans proactively, designs, and executes processes that enhance efficiency and productivity and lead to cost savings with the appropriate program committee.
  • Ensures systems are in place to provide effective outcome monitoring and continuous improvement in all program functions.
  • Informs the Board President of all material issues affecting the IPA.
  • Represents the Agency at various community meetings and forums.
  • Maintains self in a professional manner always and adheres to the policies and procedures of the Agency.
  • Leverages technology to drive process improvement and operational efficiency and improve clinical results.
  • Performs other duties as assigned including job related travel.


  • Proven substantial experience and skills in project management.
  • Proven knowledge of and experience in strategic planning concepts, problem solving, data management and public speaking.
  • A Master’s Degree in Business Administration, Health Care Administration or a very closely related field and a minimum of three (3) years of progressive responsibilities and experience in the health care field required


  • A Bachelor’s Degree in Business Administration, Health Care Administration or a very closely related field and a minimum of five (5) years of progressive responsibilities and experience in the health care field required.


At The Neighborhood Center, Inc, we are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.

We believe that diversity, equity, and inclusion are essential to the success of our organization and are dedicated to creating a workplace that welcomes and values all individuals. We strive to create a culture that fosters respect, openness, and understanding, and we encourage people from all backgrounds to apply for open positions.

Our commitment to equal opportunity employment applies to all aspects of employment, including recruitment, hiring, promotion, transfer, compensation, benefits, training, and termination. We are committed to creating a work environment that is free from discrimination, harassment, and retaliation, and we expect all employees to share in this commitment.

If you are passionate about our mission and believe that you would be a good fit for our organization, we encourage you to apply for any open positions that match your qualifications and experience. We look forward to reviewing your application and getting to know you better.

Job Type: Full-time

Salary: $75,000.00 – $80,000.00 per year


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • Day shift
  • Monday to Friday

Work Location: Hybrid remote in Utica, NY 13501

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