The Neighborhood Center's response to COVID-19

We are open!

Our operations may look a little different but we are still here to help!

We have taken measures to protect our clients and our staff, but most programs are continuing to provide services.

Our behavioral health clinics are offering telehealth or virtual therapy sessions to the community during the COVID-19 crisis.

All appointments are being taken by telephonic and virtual telehealth processes and we are still accepting new patients. Clients are being seen in person on a case by case basis as needs require.

For more information regarding program specific operations please call the following numbers:

Utica Behavioral Health Clinic:

Child (315) 272-2700; Adult (315) 272-2723

Rome Behavioral Health:

Child (315) 272-2730; Adult (315) 272-2748

Care Management Services:


Mobile Crisis Assessment Team (MCAT) available 24/7

315-732-6228 or 1-844-732-6228

For all other programs please call 315-272-2600

Behavioral Health Clinic Teletherapy

We are now offering our service via teletherapy!

Please review instructions on how this process will work and what to expect.

Click Here for Client Instructions

Cheat Sheets for how to connect via different platforms can be found below:

iPhone or iPad - Click Here for Cheat Sheet
Android - Click Here for Cheat Sheet
Laptop / Computer - Click Here for Cheat Sheet

Click here for our NEW Telehealth Platform for doctor visits (Doxy)


Our Mission

To enrich the lives of individuals and families through cooperative opportunities, resources, and advocacy which embrace diversity, promote empowerment, and foster responsible citizenship.

Child Care & Family Services

Information about our Licensed Care for children 6 weeks to 12 years; Universal Pre-K; Daycare Registration and CACFP; Outreach & Prevention; Community Health Worker Services; and many other services.

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Behavioral Health Care Services

The Neighborhood Center, Inc. provides professional, state-of-the-art mental health clinical and crisis services for children, youth, adults and their families as well as psycho-social and care management services for adults.

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Mobile Crisis Assessment Team

MCAT is available to anyone seeking crisis intervention services in Oneida, Herkimer, Schoharie, Otsego, Delaware and Chenango Counties.

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