Mobile Crisis Assessment Team (MCAT)

Mobile Crisis Assessment Team (MCAT)

For Crisis Services - CALL:

(315) 732-6228 or (844) 732-6228
24-Hours a Day, 7-Days a Week

MCAT Services

If you are in a crisis or know someone who is please contact us at 315-732-6228 or 1-844-732-6228, we are available 24/7.

MCAT’S mental health staff provide hope during crises to children and adults in Oneida, Herkimer, Schoharie, Otsego, Delaware and Chenango Counties. MCAT responds to crises where they occur face-to-face, virtually and on the telephone.  We operate a local crisis line, the 988 line and a mobile crisis response for the region.  Our Team is available 24/7/365 for support to individuals, families and community providers. There is no fee for MCAT services. Our MCAT program is nationally accredited through the American Association of Suicidology.

In addition to our formal debriefing and community outreach, we offer postvention support.

How We Help

We take referrals from individuals in crisis, their families, law enforcement, school personnel or the general community.

Click here for our MCAT Brochure

For Crisis Services - CALL:
(315) 732-6228 or (844) 732-6228
24-Hours a Day, 7-Days a Week

Veterans Suicide Prevention Program

MCAT is the recipient of the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (SSG Fox SPGP) in conjunction with the Oneida County Office of Mental Health and the Utica Center for Development.  This program assists veterans, service members and their families with suicide prevention and linkage to necessary supports to ensure positive mental health outcomes

How We Help

Referrals: or 315-601-4662

Are you a Veteran in crisis or concerned about one?
To connect with a Veterans Crisis Line responder anytime day or night:

Click here for more information

Crisis Case Management and Peer Advocacy

MCAT Crisis Case Management, Mental Health Peer Advocacy and Recovery Peer Advocacy services assist individuals with mental health and substance use issues within the community setting including but not limited to support, advocacy, referral to treatment, linkage to services and resources, collaboration and monitoring. Services are available in Oneida and Herkimer counties to assist clients with goal-setting to optimize involvement in ongoing services to make gains in their recovery of mental health and/or substance use.

How We Help

Referral to MCAT Crisis Case Management and Peer Advocacy. Please fax referral to: 315-732-1182

Click here for our referral form

988 Suicide and Crisis Lifeline

Our MCAT is your local 988 crisis call center. The Lifeline provides 24/7, free and confidential support for people in distress, suicide prevention and crisis resources for you or your loved ones.

How We Help

If you or someone you know is struggling, or in a crisis, help is available. Call or text 988 or chat

Click here for more information

Crisis Response Team (CRT)

In April 2021, the Utica Police Department and MCAT launched a pilot co-response that embedded a Crisis Counselor in the police department. The partnership responds to crises in real time and conducts proactive outreach to community members that may be in need of behavioral health support.

In the fall of 2022, MCAT received the SAMHSA Cooperative Agreements for Innovative Community Crisis Response Partnerships funding to expand the UPD Crisis Response Team (CRT) and develop similar programs at Oneida County Sheriff Department and Herkimer Police Department.

How We Help

To facilitate a referral, please call or email the Program Coordinator.

Michael Pracht
Law Enforcement Partnership Program Coordinator

Bridge Script Program

A Bridge Script is a supplemented medication to bridge the gap between medications prescribed by a previous provider to avoid a lapse in established medications before transitioning to a new provider.

How We Help

If you are in need of assistance, please call the MCAT line at  315-732-6228. We are available 24/7.




Access to a trained crisis counselor 24 Hours, 7 Days/Week

Contact Information:

Kristin Sauerbier
Program Director


Services Include:

  • Mental Health Assessment via phone, video conference, or in person
  • Crisis De-Escalation and De-Briefing
  • Linkage and Follow-up to Services
  • ​Alerts to identify and assist those at an increased risk
  • Coordination with schools, medical/mental health providers and other agencies to provide crisis intervention and to help monitor individuals who are at risk
  • Wellness calls
  • Community outreach and trainings
(315) 272-2600
(844) 732-6228
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To enrich the lives of individuals and families through cooperative opportunities, resources, and advocacy which embrace diversity, promote empowerment, and foster responsible citizenship.