At The Neighborhood Center, we are committed to upholding the highest standards of care and accountability in all aspects of our operations. As part of this commitment, we rigorously adhere to the regulations and guidelines set forth by various regulatory bodies, including but not limited to, the Office of Children and Family Services (OCFS), the Office of Mental Health (OMH), and others.

Our compliance with these regulatory bodies is integral to our mission of providing safe, supportive, and effective services to individuals and families in need. We recognize the importance of meeting and exceeding the standards established by these agencies to ensure the well-being and welfare of those we serve.

To achieve and maintain compliance, we have implemented comprehensive policies, procedures, and protocols across all our programs and services. These measures are designed to align with the specific requirements and regulations outlined by each regulatory body. Our dedicated compliance team works diligently to monitor changes in regulations, assess our practices, and implement necessary updates to remain in full compliance at all times.

Furthermore, we prioritize ongoing staff training and development to ensure that all employees are well-informed about regulatory requirements and equipped with the knowledge and skills needed to uphold them. Through regular training sessions, workshops, and educational resources, we empower our staff to uphold the highest standards of professionalism, ethics, and compliance in their work.

In addition to internal oversight, we actively engage with regulatory bodies through regular communication, reporting, and collaboration. We maintain open lines of communication with representatives from agencies such as OCFS and OMH, seeking guidance and feedback to continuously improve our practices and ensure compliance with evolving regulations.

Our commitment to compliance extends beyond meeting the minimum requirements set forth by regulatory bodies. We view compliance as a cornerstone of our organizational culture, reflecting our unwavering dedication to ethical conduct, accountability, and the well-being of those we serve.

At The Neighborhood Center, compliance isn't just a box to check—it's a fundamental principle that guides everything we do. By adhering to the regulations and guidelines established by regulatory bodies, we reaffirm our commitment to excellence and our mission of empowering individuals, strengthening families, and building thriving communities.

Whistleblower Policy

Our Whistleblower Policy serves as a critical component of The Neighborhood Center's commitment to transparency, accountability, and ethical conduct. This policy provides a safe and confidential mechanism for employees, volunteers, clients, and stakeholders to report concerns or suspected violations of laws, regulations, policies, or ethical standards within our organization.




Contact Information:

Jenny Donohue
Corporate Compliance Officer
Phone: 315-272-2657


(315) 272-2600
(844) 732-6228
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