Program Director of Crisis Prevention Programs
Apr. 17 2025

Program Director of Crisis Prevention Programs

Full-time position with an excellent benefits package is available with our caring, supportive and dedicated  MCAT team. 

  • $78,000
  • 37.5-hour work week
  • M – F, 8:30 am – 4:30 pm (with some flexibility required)
  • 26 paid days off in year 1 (vacation & holidays), plus paid sick time!
  • 4% flat 401k contribution (after 1 year)
  • Employer paid life insurance
  • Medical, dental, and vision insurance available
  • Supportive and inclusive organizational culture

JOB DESCRIPTION: The Program Director of Crisis Prevention Programs responds in conjunction with Utica Police Department (UPD) to community mental health police requests, community crisis response requests and provides intensive assessment, linkage and follow up of individuals identified to be in acute psychiatric distress in various locations throughout the community. Further, s/he/they is responsible for following up with mental health crisis call request clients and referring clients to appropriate agencies for needed services and for assessing and intervening with individuals in crisis. The Program Director of Crisis Prevention Programs is expected to perform job functions with a degree of independence, and is expected to assist in the management of day-to-day service operation as
assigned. S/he/they functions independently in fulfilling work responsibilities and serves as a role model in team building. In addition, a Program Director of Crisis Prevention Programs is expected to assist in both the supervision of staff and the management of day-to-day crisis service operation. S/he/they is expected to work in complex situations with a high degree of independence. S/he/they
will be expected to assist with program reporting to the MCAT Program Director and will spearhead the growth of the program and training of staff for additional law enforcement agencies.

SPECIFIC RESPONSIBILITIES INCLUDE:

  • Provides short-term crisis intervention and response to Utica Police Department mental health calls for children and adults in the community including comprehensive crisis assessment and suicide/homicide lethality.
  • Assists in the provision of ongoing clinical supervision of staff as well as on-the-spot supervision, task delegation and conflict resolution as assigned by the MCAT Program Director.
  • Assists in the recruitment, orientation and training of new staff.
  • Assists in clinical and administrative review of cases for quality assurance.
  • Makes recommendations and assists in facilitating the appropriate level of treatment, services and supports.
  • Provides intensive assessment, follow-up and linkage to children and youth admitted to the Adolescent Crisis Residence.
  • Maintains accurate documentation of client/ agency contacts in accordance with program policy and procedure manual.
  • Assumes on-call, and administrative back-up responsibilities consistent with program needs;
  • Attends and actively participates in all required training, staff meetings and case conferences as required by agency administration.
  • Engages in supervision on a regular basis.
  • Provides educational/ marketing /training presentations to the community, as assigned by the MCAT Program Director.
  • Assists law enforcement and other agencies in handling mental health related crises.
  • Engages in agency/program projects or work groups as assigned by the MCAT Program Director.
  • Maintains self in a professional manner at all times, adhering to The Neighborhood Center, ’s policy and procedures and in keeping with the Agency’s mission statement;
  • Maintain a valid NY State driver’s license and have access to a viable vehicle;
  • Secures and maintains all necessary certification and professional licensing as dictated by the profession and required qualifications.
  • Performs other duties as requested by Agency Administration.
  • Punctual and regular attendance is an essential responsibility of each employee.  Employees are expected to report to work as scheduled, on time and prepared to start working.

REQUIRED QUALIFICATIONS:

  • Demonstrated extensive knowledge of community resources and multiple human service delivery systems.
  • Demonstrated ability to effectively evaluate program goals and objectives in order to determine and develop feedback about program effectiveness.
  • Demonstrated ability to serve as a role model for staff in order to maintain a supportive work environment that promotes high morale and staff growth.
  • Demonstrated organizational, assessment and communication skills commensurate with this position.
  • Demonstrated ability to be flexible and work independently.
  • Demonstrated ability to secure cooperation of and work effectively with supervisory staff of other agencies in the community.A

 

  • New York State Licensed Master Social Worker (LMSW) with three (3) years of experience in the provision of mental health services  and one (1) year staff supervisory experience required                                                                   OR
  • A New York State Licensed Clinical Social Worker (LCSW) with one (1) year of experience in the provision of mental health services; and  one (1) year staff supervisory experience required

OR

  • A New York State Licensed Marriage and Family Therapist (LMFT) with one (1) year of experience in the provision of mental health services and  one (1) year staff supervisory experience required

OR

  • A New York State Licensed Mental Health Counselor (LMHC) with one (1) year of experience in the provision of mental health services and  one (1) year staff supervisory experience required

OR

  • A New York State Licensed Registered Nurse (RN) with one (1) year of experience in the provision of mental health services and  one (1) year staff supervisory experience required

OR

  • A New York State Licensed Psychologist (Ph.D.) with one (1) year of experience in the provision of mental health services and  one (1) year staff supervisory experience required

At The Neighborhood Center, Inc, we are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.
We believe that diversity, equity, and inclusion are essential to the success of our organization and are dedicated to creating a workplace that welcomes and values all individuals. We strive to create a culture that fosters respect, openness, and understanding, and we encourage people from all backgrounds to apply for open positions.

Job Type: Full-time

Pay: $78,000 annual salary

Expected hours: 37.5 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

License/Certification:

  • Driver’s License (Required)

Work Location: In person

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